Privacy Policy

Effective Date: 01/06/2025

At Propel Solutions, we are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in relation to our recruitment and occupational health services, in accordance with applicable laws and regulations including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services or visiting our website (www.propelsolutions.co.uk), you agree to the practices described in this policy.

1. Information We Collect

We collect personal data necessary to deliver recruitment and occupational health services. This includes:

a. Personal Information

  • Full name, contact details (email, phone number, address)
  • Date of birth, gender
  • CVs, qualifications, employment history
  • Right-to-work documentation
  • Health information (as relevant for occupational health services)
  • Emergency contact details

 

b. Occupational Health Data

  • Medical assessments and reports
  • Fitness-for-work evaluations
  • Work-related injury or illness records
  • Disability assessments
  • Participation in wellness programmes

c. Website & Usage Data

  • IP address, browser type, device identifiers
  • Pages visited, date/time of visit
  • Cookies (see our Cookie Policy for more details)

 

2. Legal Basis for Processing

  • We only process personal data where we have a lawful basis, such as:
  • Consent (e.g., for marketing or specific health services)
  • Contractual necessity (e.g., placing you in employment roles)
  • Legal obligation (e.g., verifying right to work)
  • Legitimate interests (e.g., managing client relationships, workplace safety)
  • Vital interests (e.g., health emergencies)

3. How We Use Your Information

We use your data for the following purposes:

a. Recruitment Services

  • Matching candidates with suitable job opportunities
  • Verifying qualifications and references
  • Client communication and onboarding

 

b. Occupational Health Services

  • Conducting medical assessments and examinations
  • Determining fitness for specific roles
  • Managing health, safety, and workplace injury cases
  • Providing treatment or referrals where appropriate

c. General Business Use

  • Communicating with users
  • Website analytics and improvements
  • Legal and regulatory compliance

4. Sharing and Disclosure of Information

We may share your information with:

  • Clients seeking candidates (with your prior consent)
  • Occupational health professionals and third-party assessors
  • Healthcare providers where medically necessary
  • Government or regulatory bodies (e.g., HMRC, HSE)
  • Third-party service providers under strict data protection terms
  • Legal authorities when required by lawWe do not sell your personal data to any third parties.

5. Data Security

We implement robust measures to protect personal information from unauthorised access, loss, misuse, or alteration, including:

  • Secure physical storage of records
  • Encrypted digital records
  • Password-protected systems with access control
  • Regular security testing and staff training
  • Legal authorities when required by lawWe do not sell your personal data to any third parties.

6. Data Retention

We retain data only as long as necessary for the relevant purpose, including:

  • Candidate and occupational health records: up to 6 years post-engagement or as required by law
  • Marketing consents: until withdrawn
  • Medical information: as per legal/clinical guidelines
  • Data is securely deleted or anonymised when no longer required.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request erasure of your data (in certain cases)
  • Object to or restrict our processing
  • Request data portability
  • Withdraw consent at any time (for consent-based processing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
  • Requests can be made by contacting us below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any material changes will be communicated clearly via our website or other appropriate means.

9. Contact Us

For questions, concerns, or to exercise your data rights, please contact our Data Protection Officer:

Data Protection Officer
Propel Solutions Ltd

E-mail: admin@propelsolutions.co.uk
Phone: +44 7741 657484
Website: www.propelsolutions.co.uk
By using our services, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as outlined above.